Privacy Policy
Last updated: March 26, 2026
1. Overview
Lumora ("we", "us", or "our") operates booklumora.com. This Privacy Policy explains how we collect, use, and protect information when you use our platform — whether you are a tutor managing your business or a parent booking sessions for your child.
By using Lumora, you agree to the collection and use of information as described in this policy.
2. Information We Collect
Account information
When you register, we collect your name, email address, and account type (tutor or parent). If you sign in with Google, we receive your name and email from Google.
Booking and session data
We collect information needed to facilitate bookings, including student names, grade levels, session dates and times, service types, and booking status.
Payment information
Payments are processed by Stripe. We do not store full card numbers or sensitive payment details. We receive confirmation of payment status and retain transaction records for billing purposes.
Usage data
We may collect standard server log data such as IP addresses, browser type, and pages visited, used only for security and operational purposes.
3. How We Use Your Information
- To create and manage your account
- To facilitate session bookings between tutors and parents
- To process payments and send receipts
- To send booking confirmation and reminder emails
- To provide customer support
- To improve the reliability and security of the platform
We do not sell your personal information. We do not use your data for advertising.
4. Third-Party Services
Lumora uses the following third-party services to operate:
- Supabase — database and authentication infrastructure
- Stripe — payment processing
- Google OAuth — optional sign-in method
- Resend — transactional email delivery
- Vercel — hosting and deployment
Each of these providers has their own privacy policy governing how they handle data on our behalf.
5. Data Retention
We retain your account and booking data for as long as your account is active or as needed to provide the service. You may request deletion of your account and associated data at any time by contacting us at support@booklumora.com.
6. Cookies and Sessions
Lumora uses cookies solely to manage authenticated sessions. We do not use tracking cookies or third-party advertising cookies.
7. Children's Privacy
Lumora is intended for use by tutors and parents. Student information (names and grade levels) is provided by parents when booking sessions. We do not knowingly collect personal information directly from children under 13.
8. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at support@booklumora.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of Lumora after changes constitutes acceptance of the updated policy.
10. Contact
Questions about this Privacy Policy? Contact us at support@booklumora.com.